Privacy Policy

Last updated: November 2026

Fascial Harmonics is run by Jack Lawton (“I”, “me”, “my”), a sole trader based in Melbourne, Australia. I respect your privacy and take care with the personal information you share with me. This policy explains what I collect, why, and how I look after it, in line with the Australian Privacy Act 1988 and the Australian Privacy Principles, and, for clients and events in New Zealand, the New Zealand Privacy Act 2020.

What I collect

I only collect information I need to run my sessions, workshops and website. This may include:

  • your name, email address and phone number

  • booking and payment details, such as which sessions or workshops you’ve booked

  • health information you choose to share with me, such as injuries, medical conditions, recent surgery or pregnancy, so I can keep you safe during a session or workshop

  • messages you send me by email, social media or website forms

  • photos taken at workshops, only with your consent

  • basic website data, such as pages visited, device type and approximate location, collected through cookies and analytics tools

How I use it

I use your information to:

  • manage your bookings and payments

  • keep you safe and adapt practices to your body’s needs

  • contact you about your booking, including any changes or cancellations

  • send you updates, offers and news, if you’ve signed up to my mailing list

  • improve my website and services

  • meet my legal and tax obligations

I won’t use your information for anything unrelated to these purposes without your permission.

Health information

Any health information you share is treated as sensitive. I use it only to support your safety and wellbeing during our work together, keep it confidential, and never share it without your consent, unless the law requires it or there’s a serious threat to someone’s health or safety.

Photos

Group photos may be taken at the end of workshops and shared on social media. Being photographed is always optional. If you’d like a photo of you removed, let me know and I’ll take it down where I’m able to.

Mailing list

If you join my mailing list, I’ll send you occasional emails about workshops, classes and offerings. You can unsubscribe at any time using the link in any email, or by contacting me.

Payments

Payments are processed securely by third-party providers [such as Stripe and Momence]. I don’t see or store your full card details.

Who I share it with

I don’t sell or rent your personal information. I only share it with trusted service providers who help me run my business, such as booking, payment, email, website and accounting platforms. They only use it to provide those services to me.

I’m based in Australia, so if you book a session or workshop in New Zealand, your information will be held and managed in Australia. Some of my service providers may also store or process information in other countries, including the United States. I only use providers I believe protect personal information to a standard comparable to Australian and New Zealand privacy law.

Storage and security

I take reasonable steps to keep your information secure and protect it from loss, misuse or unauthorised access. I keep it only for as long as I need it for the purposes above, or as long as the law requires, then delete or destroy it securely.

If a privacy breach occurs that’s likely to cause you serious harm, I’ll let you know as soon as practicable, and notify the relevant regulator: the Office of the Australian Information Commissioner in Australia, or the Office of the Privacy Commissioner in New Zealand.

Your rights

You have the right to ask for a copy of the personal information I hold about you, and to ask me to correct it if it’s wrong. To make a request, contact me using the details below. I’ll respond within 20 working days.

Cookies

My website uses cookies to help it work properly and to understand how visitors use it. You can turn off cookies in your browser settings, though some parts of the site may not work as well.

Changes to this policy

I may update this policy from time to time. The latest version will always be on this page.

Contact

If you have any questions or concerns about your privacy, please contact me:

Jack Lawton, Fascial Harmonics
Email: mrjacklawton@gmail.com

If you’re not satisfied with my response, you can make a complaint to the regulator in your country:

Australia: Office of the Australian Information Commissioner, oaic.gov.au
New Zealand: Office of the Privacy Commissioner, privacy.org.nz